SM
"Adobe kept charging me for a plan I cancelled three months ago. Their support told me tough luck. Refunder had everything ready in four minutes. The bank reversed it six days later."
Chargeback recovery · AI-powered
Someone took your money.
Someone took your money.
You can take it back.
Refunder tells you exactly what to say to your bank to get a bad charge reversed. Five minutes. No lawyer. No phone calls. We write it all for you.
14,000+ Americans got their money back with Refunder.
$2.1M returned in the last 30 days.
$2.1M returned in the last 30 days.
Works with
VISA
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Venmo
Cash App
Zelle
Pick your fight
This shouldn't have happened to you.
Four ways companies take your money. Four ways Refunder helps you get it back.
01 / Charge you don't recognize
A charge you never made.
Weird name on your statement. An amount you don't remember. Something you never bought. Your bank can reverse it, but only if you know how to ask.
Get my money back 02 / Refund refusedThey said no. Or stopped replying.
You asked for a refund. They told you "all sales final." Or they just went silent. Good news: your bank doesn't work for them.
Get my money back 03 / Fake seller or missing goodsYou paid. They vanished.
Fake seller. Fake product. Real money gone. Your bank has to take your side when you file this the right way.
Get my money back 04 / Sneaky subscriptionsYou cancelled. They kept charging.
Cancel buttons that don't work. "Sorry, your cancellation didn't go through." Six months later, you realize you've been paying the whole time. Let's get every cent back.
Get my money back
Your situation might look different. That's fine.
Refunder handles all of these, plus the weird ones in between.
Start my case →
How Refunder works
Three steps. Five minutes.
Three steps. Five minutes.
You'll be ready to file today.
No lawyers. No court. No more arguing with a company that won't listen. Just a clear plan that tells you exactly what to do.
Step 01
Tell us what went wrong.
Answer a few quick questions about the charge and what happened. Under three minutes. We handle the rest.
Step 02
We figure out how to win.
Refunder writes the letter to your bank, picks the right rule to cite, and tells you exactly what evidence to include. Nothing missing.
Step 03
File it. Get paid back.
You get step by step instructions: what to say on the phone, what to attach, a letter that's already written. You just follow along.
Receipts
Real people. Real money. Back in the bank.
Every row is a fight someone already won. Names changed, amounts real.
DK
"A seller took my money and disappeared. PayPal sided with them. Refunder told me exactly how to go over PayPal's head and file with my bank instead. Got every dollar back in two weeks."
LR
"Amazon swore my package was delivered. It wasn't. They refused to refund. Refunder gave me the exact words to use with my bank. Won in eleven days."
Why people lose on their own
Trying it alone vs. trying it with us.
Most people lose because they don't know the rules. Banks have a rulebook. Now you do too.
Without Refunder
- Call the store. Get told "all sales are final."
- Google "how to dispute a charge." Open 20 tabs, learn nothing.
- Call your bank. Say the wrong thing. Get turned down.
- Miss the 120 day window. Money locked up forever.
- Send the wrong evidence. Case closed against you.
- Give up. Accept the loss. Feel a little smaller.
With Refunder
- Find out in 60 seconds if you have a real shot at winning.
- Know exactly what to say to make your bank say yes.
- An evidence list tailored to your exact situation.
- Word for word scripts for the bank call, the company email, even PayPal.
- Know your deadline, your odds, and what to do next, every single day.
- File a case that's actually going to work.
Stop reading. Start getting your money back.
Five minutes from now, you could have everything you need to file.
Start my case →
Your options
Most people either give up or pay a lawyer $400 an hour.
There's a third way. It's built for the 99% of times when hiring a lawyer is overkill.
| Refunder | On your own | Hire a lawyer | |
|---|---|---|---|
| Time to get started | Under 5 min | Hours of research | Days or weeks |
| Help that fits your situation | ✓ | ✕ | ✓ |
| Evidence checklist | ✓ | ✕ | ✓ |
| Tells you your chances of winning | ✓ | ✕ | ✕ |
| Works with any company | ✓ | ✓ | ✓ |
| Cost | Flat subscription | Free (and painful) | $200 to $500/hour |
| Takes a cut of what you win | Never | No | Often |
| Worth it for under $1,000 | ✓ | Maybe | ✕ |
Why trust us
Built for people, not lawyers.
We handle your data with the same care we'd want for our own money. No upsells. No fine print. No sharing.
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Bank level encryption
Your data is encrypted the same way your bank does it, both in transit and stored on our servers.
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We never sell your data
Your transaction details stay private. No ad networks. No data brokers. Ever.
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No bank login needed
We don't ask for your full card number or your online banking password. We build your case from what you see on your statement.
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Based on real bank rules
Every case is built on the rules Visa, Mastercard, and Amex actually use. Not random internet advice.
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Every major US bank
Chase, Wells Fargo, Bank of America, Citi, Capital One, Amex, Discover, credit unions. If they issue cards, we've got you covered.
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Real humans when you need them
Stuck on a step? Real people answer within hours, not business days.
FAQ
Common questions.
Everything worth knowing before you get started.
Do you guarantee I'll get my money back?
No, and anyone who promises that is lying. Whether you win depends on your bank, your evidence, and the rules Visa and Mastercard follow. What we do is give you the best shot: the right way to file, the evidence you need, and a letter that's ready to send. Most of our users get back money they thought was gone for good.
My bank already said no. Is that the end?
Not even close. A first "no" is rarely a final no. Plenty of people win after getting turned down the first time, usually because they came back with better evidence or filed under the right rule. Refunder shows you exactly how to push back.
How is this different from just calling my bank?
Your bank tells you what happened. Refunder tells you what to do about it. Most people call their bank without the right evidence or the right words, and get turned down. We give you the exact script, the evidence list, and the letter to send. You walk in ready.
Is my data safe?
Yes. Everything is encrypted the same way your bank does it. We never sell or share your info with anyone, ever. And we never ask for your full card number or your online banking login.
How long does the whole thing take?
Getting your case ready in Refunder takes under five minutes. Getting a decision from your bank usually takes 5 to 45 business days, depending on your situation. We tell you what to expect on day one, so you always know what's coming.
Do I need a lawyer?
For anything under $5,000, almost never. These cases are handled between you, your bank, and the company. Lawyers cost more than you'd likely get back. Refunder gives you everything you need to do it yourself.
What kinds of payments work?
Credit cards, debit cards, and most major payment apps: PayPal, Apple Pay, Google Pay, Venmo, Cash App, Zelle. Bank wires, crypto, and gift cards are very hard to reverse and usually don't qualify. If we can't help with your case, we'll tell you right away so you don't waste time.
Can I still dispute a charge from months ago?
Depends on your bank and your card. Most of the time you have 60 to 120 days from when the charge hit your statement (or from when something was supposed to arrive but never did). Some older cases can still be won through other routes. Refunder tells you your exact deadline the moment you start, so nothing slips through the cracks.
That money may still be yours.
Go get it.
Tell us what happened. We'll have everything you need in under five minutes.
Start my case →5 minutes · No lawyer · You file it yourself · Not legal advice